lapse
"Lapse" means that the application process is not complete within 20 working days of the date of first contact. A benefit cannot be granted until a new application is completed.
"Lapse" means that the application process is not complete within 20 working days of the date of first contact. A benefit cannot be granted until a new application is completed.
Any day of the week other than:
The date a client first contacts us to request financial assistance is their date of first contact. A client may contact the Ministry of Social Development at any time, through various methods e.g. at reception in a service centre, via telephone through one of the contact centres, or in writing.
Clients may also apply for financial assistance online.
For more information see: