Jobseeker Support : Contents
- Introduction
- Qualifications
- Age
- Residence
- Two years residence
- Resident in New Zealand
- Calculating the period of residence
- Working overseas and paying New Zealand tax on earnings
- Permanent residence
- Family Stream
- Skilled/Business Stream
- Change in personal resources
- International/Humanitarian Stream
- Victims of family violence
- Unlawful residence
- Refugee or protected person
- Granting on grounds of hardship
- Hardship criteria
- Cash assets
- Exceptional circumstances for cash assets
- Reciprocal Agreements
- Partner's residence status
- Income criteria
- Job search requirements
- Clients with specific circumstances
- Single and caring for an Orphans or Unsupported Childs Benefit child
- Client's job ceases during an employment trial period
- Meeting job search requirements
- Training
- Clients taking periods of leave without pay
- Partner in prison
- Annual closedown periods
- People in between employment agreements (with same employer)
- Limited employment locations
- Suspended/Locked out workers
- Self-employed
- Clients undertaking Voluntary Work
- On strike
- Lockouts
- Process for investigating industrial disputes
- Students
- Retirement
- Clients aged 65 years and over
- Clients released from prison
- Client has a health condition, injury or disability
- Obligations
- Informing clients of their obligations
- Change in circumstances
- Work or work preparation obligations
- Deciding work obligations for primary client (health condition, injury or disability)
- Information from a Work Capacity Medical Certificate
- Information from a Self-Assessment
- Client has part-time work obligations
- Date when work obligations apply from (health condition, injury or disability)
- Client is granted a deferral and has work preparation obligations
- Client no longer eligible for part-time work obligations or deferral
- Unclear whether client has the capacity to work
- Referrals to designated health practitioners about capacity to work
- Partners with no children or youngest child 14+ years
- Partners with youngest child between 3 and 13 years
- Partners with youngest dependent child under 3 years
- Setting appropriate activities for clients
- Reporting progress
- Rehabilitation
- Good and sufficient reason not meeting work or work preparation obligations
- Deciding work obligations for primary client (health condition, injury or disability)
- Work preparation obligations
- Work obligations
- Suitable employment
- Exemptions
- Full or partial exemptions
- Table of Exemptions
- Caring for a child or foster child with special needs
- Caring for a child under 3 who is not their dependent child
- Caring full-time for person with health condition, injury or disability
- Court imposed conditions
- Family violence
- Home schooling a dependent child
- In approved full-time training
- In approved study
- Orphans Benefits or Unsupported Childs Benefit under 3 years
- Pregnant 27 weeks or earlier if complications
- Recent bereavement of partner
- Recent separation from a partner
- Would qualify for Jobseeker Support - health condition, injury or disability (partners)
- Would qualify for Supported Living Payment - health condition, injury or disability
- Unable to meet work preparation obligations due to health condition, injury or disability
- Deferrals
- Drug test obligations
- Referrals to jobs with drug test requirements
- Drug test job referral not suitable
- Client has failed a screening drug test
- Training providers requiring a drug test
- Employers requiring pre-employment drug tests
- Types of drug tests and standards
- Effect of certain drugs
- Work with a contracted service provider obligation
- Work ability assessment obligation
- Social obligations
- Enrolment with a primary health provider
- Enrolment and attendance at a recognised early childhood education programme
- Up to date core Well Child/Tamariki Ora checks
- Enrolled in and attending school
- Monitoring compliance with social obligations
- All reasonable steps to meet social obligations
- Regular engagement and support process
- Good and sufficient reasons for failing to comply with a social obligation
- Overview of social obligations according to age of the child
- Obligations failures
- Good and sufficient reason before initiating an obligations failure
- Disputes and reviews of an obligations failure
- Effect of financial sanctions on assistance
- Effect of Money Management on assistance
- Paying other assistance during a sanction
- Counting previous obligations failures
- Failing more than one obligation at the same time
- Failing a social obligation
- When the sanction is imposed
- Sanctions for single clients without dependent children
- Sanctions for couples without dependent children - one person fails their obligations
- Sanctions for a couple without dependent children - both fail their obligations
- Sanctions for couples with dependent children - one person fails their obligations
- Clients with dependent children - 50% protection
- Sanctions for young partners
- Sanctions for couples where one person is youth money managed
- Couple, young partner is youth money managed and fails youth activity obligations, no dependent children
- Couple, young partner is youth money managed, primary client has work obligations, no dependent children (primary client fails)
- Couple, young partner is youth money managed, primary client has work obligations, no dependent children, both fail
- Couple, young partner is youth money managed, primary client has work obligations, dependent children, young partner fails
- Couple, young partner is youth money managed, primary client has work obligations, dependent children, both fail
- Effect of sanctions on assistance for young partners
- Non-financial sanctions
- Money Management
- Community Work Experience
- Criteria for Community Work Experience
- Determining whether Community Work Experience is appropriate
- Two-week search period
- Period of Community Work Experience
- Five-day verification window
- Commencement of position
- Suitability of position and organisation
- Good and sufficient reason for failure to find or complete Community Work Experience
- Non-compliance for Community Work Experience
- Determining when a client became non-compliant
- Report Job Search
- Criteria for Report Job Search
- Determining whether Report Job Search is appropriate
- Job-search activities must be reasonable steps towards employment
- Period of Report Job Search
- Verification of evidence at end of 4-week period
- Good and sufficient reason for failure to complete Report Job Search
- Non-compliance for Report Job Search
- Determining when a client became non-compliant
- Upskilling
- Criteria for Upskilling
- Determining whether Upskilling is appropriate
- Suitability of employment-related training or course
- Period of Upskilling
- Verification of evidence at end of 4-week period
- Good and sufficient reason for failure to complete Upskilling
- Non-compliance for Upskilling
- Determining when a client became non-compliant
- Sanctions and the Jobseeker Support reapplication process
- Recompliance
- Recompliance and change of circumstances
- Recompliance for work obligation failures
- Recompliance for social obligation failures
- Recompliance for drug test obligation failures
- Recomplying more than one failure
- Recompliance when subjected to Money Management
- Recompliance and Community Work Experience
- Recompliance and Report Job Search
- Recompliance and Upskilling
- Recompliance (13 week non-entitlement period)
- Unable to recomply
- Youth activity obligations
- Inform young partner of their activity obligations
- Young partner without children
- Young partner with dependent child
- Deciding education, training and work-based learning activities
- Approved budgeting programme activity
- Earning incentive payments
- Report to service provider or Work and Income on progress
- Money management activity
- Parenting obligations
- Exemptions for young partners
- Full or partial exemptions (young partners)
- Caring for a child or foster child with special needs (young partners)
- Caring for foster child under 12 months old (young partners)
- Caring full-time for a partner with a health condition, injury or disability (young partners)
- Court imposed conditions (young partners)
- Family violence (young partners)
- Young partners would qualify for Jobseeker Support - health condition, injury or disability
- Young partners would qualify for Supported Living Payment - health condition, injury or disability
- Table of exemptions for young partners
- Youth activity obligations failures
- Commencement date
- Non-entitlement period for 13 weeks
- Voluntary unemployment or dismissal for misconduct
- Grade three sanction or job refusal failure - 13 week non-entitlement period
- Effect of 13 week non-entitlement period for partner
- Effect of a non-entitlement period on financial assistance
- Financial assistance during non-entitlement period
- Payment
- Clients aged 18 or 19 years
- Partner not qualified
- Youth money management
- In-hand allowance
- Factors to consider when recommending payment distribution between payment cards and in-hand allowance
- Incentive payments
- Payment process for a young partner
- Extra help and other payments
- Family tax credit
- Opting out of money management
- Earning the right to receive payment directly
- Continued compliance with their obligations
- Assessed as financially competent
- Returned to money management
- Method of payment
- Redirection for young partners
- Charging income
- Housekeepers Allowance
- IRD number for client or partner who is apportioned assistance
- Bank account
- Credit union
- Reapplication process at 26 weeks
- Client does not need to complete the reapplication process
- Notice to reapply
- Expiry date
- Transfer from Sole Parent Support when youngest child turns 14 years old
- Expiry date for sole parent and grandparented clients whose benefit commenced before 1 July 2025
- Expiry date falls in the week immediately before or including 26 December
- Example of notice period
- Expiry date for clients whose benefit commenced before 1 July 2025
- Examples of when the expiry date is reset
- Notice to clients with a suspended or expired benefit
- Resuming suspended or expired benefit
- Expiry date
- Completing the 26 week reapplication process
- Failing the 26 week reapplication process or applying as a new applicant
- Clients who have an ‘in-flight’ 52 week reapplication on 1 July 2025
- Review of decision - 26 week reapplication process
- Reapplication process for clients aged 65 or older
- 52 week reapplication process for clients whose benefit commenced before 1 July 2025
- Changes and Reviews - Jobseeker Support
- Absence from New Zealand
- Permanent absence
- Obligation to advise of departure from New Zealand
- Client with work obligations, exemption or deferral
- Partner with work or work preparation obligations or an exemption
- Partners of a main beneficiary who have youth activity obligations
- Approved travel reasons
- Permitted travel reasons
- Job interviews or follow up on a job prospect
- Absences that do not prevent partner from meeting obligations
- Absent from New Zealand more than 28 days in any 52 week period
- Overseas medical treatment
- Calculating the period of absence
- Payment when client or partner absent from New Zealand
- Client or partner remains in New Zealand
- Ending payment for partner who can travel for any reason (within 28 day maximum)
- Ending payment for client who needs an approved reason to travel (within 28 day maximum)
- Client not returned due to an unforeseeable event (within 28 day maximum)
- Client left New Zealand and reason for travel changes (within 28 day maximum)
- Child absent
- Action on return to New Zealand
- Client does not return
- Examples of applying the Absence from New Zealand Policy
- Change of address
- Child changes
- Dependent child
- Birth of a child
- Effect on benefit
- Change in age
- Child applies for a benefit in their own right
- Child comes into care
- Child income
- Child leaves care
- Child leaves sole parents care suddenly
- Child leaves school
- Child starts work
- Carer arrangements
- Death of a child
- Financially independent
- Child in care of Oranga Tamariki
- Parents aged under 20 years old
- Gets a Student Allowance
- Gets a Student Loan
- Shared care
- Split care
- Temporary care
- Verification from Internal Affairs
- Client becomes sick
- Client donates a kidney or liver tissue
- Death of a client
- Death of a single client
- Death of a client with a partner or child
- Dependent partner dies - ongoing assistance for client
- Client dies - ongoing assistance for surviving partner
- Ongoing assistance for dependent children
- Terminal benefit payments to surviving person or person caring for a child
- Deciding if surviving person would be better off getting terminal benefit or a new benefit
- Terminal benefit rate
- Client dies before benefit is granted or reviewed
- Debt recovery from arrears or terminal benefit
- Verification
- Deductions
- Employment
- Hospitalisation
- Imprisonment
- Medical reviews
- Qualifies for another benefit
- Review of annual income – sole parent and grandparented clients before 30 June 2026
- Study
- Taxation
- Treatment of income
- IRD number for partner who is not apportioned assistance
- Absence from New Zealand
