Jobseeker Support : Contents
Work with a contracted service provider obligation
When required to, certain clients (including partners), may be case managed by a contracted service provider.
When asked, clients have an obligation to co-operate with a contracted service provider and to:
- attend and participate in interviews with them
- report to them on how they are meeting their obligations, this could include their social, work or work preparation obligations and
- when required, complete assessments with the service provider
For more information see:
Legislation
- MSD must make people affected aware of their obligations, consequences of non-compliance, and their review and appeal rights section 106 Social Security Act 2018
- Obligation to work with contracted service providers section 170 Social Security Act 2018
- Person who fails to comply with requirement under section 170(2) subject to sanction section 171 Social Security Act 2018
- Person who fails to comply with requirement to undergo work ability assessment is subject to sanction section 119 Social Security Act 2018
- Person who fails to comply with work-preparation obligation subject to sanction section 126 Social Security Act 2018
- Person who fails to comply with obligations in relation to dependent children is subject to sanction section 136 Social Security Act 2018
- Person who fails to comply with work-test obligations is subject to sanction section 153 Social Security Act 2018
- Deemed failure to comply with work-test obligation section 154 Social Security Act 2018
- Person who fails to comply with requirement to attend interview is subject to sanction section 161 Social Security Act 2018
- Obligations that carry sanction for failure to comply section 233 Social Security Act 2018
