Good and sufficient reasons for not meeting obligation to work with a contracted service provider

Good and sufficient reasons for not meeting the obligation to work with a contracted service provider include (but are not limited to) when a client:

• has a change in capacity to work
• experiences a deterioration to their existing health condition, injury, or disability
• is in hospital
• has a death or illness in the immediate family
• had their transport or childcare arrangements fall through
• is experiencing family violence
• experiences an emergency or adverse event

Note if a client refuses to meet their obligation to work with a contracted service provider, and they do not have a good and sufficient reason, they have an obligations failure.