Contents
Jobseeker Support : Contents

Income from overseas

When a client has been working overseas within the 26 or 52 weeks immediately before their entitlement date you include this in their average weekly income.

If the client cannot provide verification of their earnings, accept the information provided on their application for benefit. For help to convert foreign currency to the equivalent New Zealand dollars see the instructions below.

There is no ability to take higher living costs into account. If the client is in financial hardship during an initial stand-down they may be able to receive a Special Needs Grant.

For more information see:

Receiving a benefit from overseas

When a client has been receiving an overseas benefit or pension within the 26 or 52 weeks immediately before their entitlement date you include this in their average weekly wage.

If the overseas benefit or pension payments have stopped and the client cannot provide verification of their payments, accept the information provided on their application for benefit. There is no requirement to obtain verification through International Services

Note when the overseas benefit or pension payments are continuing and the client cannot provide verification, you will need to verify details of these payments. For further assistance contact International Services.

Converting foreign currency

To estimate the foreign currency to the equivalent New Zealand dollars use the exchange rate provided in SELXT. The client must be informed that this calculation is not based on the current rate.

To obtain a current exchange rate, contact Westpac bank to request the 'Westpac buys cash' foreign exchange rate. Use the exchange rate as at the date the client returned to New Zealand.

Consideration must be given to the calculation that is in the client's favour. The exchange rate accepted by the client (the estimated rate from SELXT or current rate from bank) should be noted in CMS.

Legislation

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.

Sell Exchange Rates Table screen

You can use this screen to convert foreign currency into an estimate of New Zealand dollars.