Setting appropriate activities for clients
After a discussion with a client, you will need to determine the most appropriate activities for them to undertake. To decide what activities are most appropriate, you should consider:
- client's individual circumstances
- whether the activity is suitable for the client
- whether the client has work preparation obligations or work obligations
Note you do not need to seek the client's or partner's agreement to the activities that you require them to complete.
Once you and the client have discussed what activities will be appropriate, include them in the client's Service Plan.
Types of activities
You should refer the client to activities to improve their work-readiness or prospects for employment.
Activities may include (but are not limited to):
Work obligations | Work preparation obligations |
A job interview | |
Contacting employers | |
Developing or updating a C.V. | Developing or updating a C.V. |
Obtaining a driver's licence | Obtaining a driver's licence |
Work assessment | Work assessment |
Programme or seminar to increase particular skills or enhance motivation | Programme or seminar to increase particular skills or enhance motivation |
Work experience or work exploration activity | Work experience or work exploration activity |
Employment related training | Employment related training |
Completing a high school qualification | |
Completing further study | Completing further study |
Researching childcare options available in the community | Researching childcare options available in the community |
You must take reasonable steps to arrange for the client to undertake an activity.
Note a client must not be required to undertake an Activity in the Community. If a client would like to undertake an Activity in the Community you may include it in their Service Plan. However, if the client fails to complete the activity you must not initiate an obligations failure.
For more information see:
