How to make a decision on programmes and services

When making a decision on the programmes and services that may be appropriate for a client and taking into account the matters to be considered when providing programmes and services and the needs of a client, you will need to document the following:

• is the client in a target group identified for support
• given the skills and experience of the client, is this assistance effective in gaining employment outcomes
• how much employment and training assistance has the client received in the past
• what is the client's risk or likelihood of long term benefit receipt [no link find out why]
• without this assistance would the client be able to find work
• what other factors are relevant (eg prison record, tattoos)
• is the programme or service available

For more information see:

• Matters to consider when providing programmes and services