Review date

The date to review Training Incentive Allowance from will depend on the action involved. Generally, you should:

• increase Training Incentive Allowance from the actual date of the change in costs
• reduce, suspend or cancel Training Incentive Allowance from the first available date (FAD) except when the client advises of a permanent change more than 14 days after the event (ie withdrew from the course)
• if a client has a good and sufficient reason for not advising within 14 days, you can review from the first available date
• suspend Training Incentive Allowance from the 29th day when a client has a temporary change (ie absence from New Zealand)

Clients have an obligation to tell the Ministry of Social Development when there are any changes that may affect their entitlement to Training Incentive Allowance. It is also expected that they will do so within a reasonable period. As a guideline, a reasonable period is considered to be within 14 days.

Therefore, when a client advises of a change in circumstances more than 14 days after the event you should generally reduce, suspend or cancel Training Incentive Allowance from the actual date of the change in circumstances and establish an overpayment where appropriate.

Where there is a good and sufficient reason (for example, bereavement or illness) for the client not advising the Ministry of a change in circumstances within 14 days you may reduce, suspend or cancel Training Incentive Allowance from the first available date.

Note if the client gives false or misleading information you must review Training Incentive Allowance from the actual date of the change in circumstances and establish an overpayment where appropriate.