Fire loss or burglary
If a client meets all qualifications, an Advance Payment of Benefit can be made to assist with the cost of replacing essential items lost through fire or burglary, particularly where the person is not insured.
The burglary incident must be verified by a police report. If in doubt, a fire report may be requested to confirm loss of property because of fire.
As a guideline, an Advance Payment of Benefit for fire loss or burglary should not be more than $1000.
Preferred supplier arrangement
When a preferred supplier arrangement is in place the client must purchase the specified goods and services from a preferred supplier.
The following specified goods and services have a preferred supplier arrangement:
- fridges, freezers, fridge-freezers and washing machines (whiteware)
- glasses (optical goods and services)
