Review of decision

When a client disagrees with a decision regarding the income and asset assessment for House Modification Funding there is no right of review to a Benefit Review Committee or the Social Security Appeal Authority.

However, if a client wishes to review a decision the original decision should be reconsidered.

A Review should be based on whether an 'informed' decision was made and should have regard to the following:

• relevant policy
• the information presented at the time
• any new information to hand
• reasons for the original decision and
• the reason the client is not happy with the decision

A senior Ministry of Social Development staff member (eg manager client service delivery) who was not involved in the original decision should carry out the Review.

Note if the client does not agree with the Review decision there are no further appeal rights.