Reviews and Appeals

A client can apply for a Review of Decision when they have had formal notification of and disagree with a decision on their application for special assistance under the Housing Support Programme.

A client can appeal to the Social Security Appeal Authority when they do not agree with a decision, which was upheld or upheld in part by the Benefits Review Committee under an application for Review of Decision.

The client has the right to apply for a Review of Decision at any time within 3-months of the original decision being advised. When a client has applied for a hearing outside the 3-month time limit the Benefits Review Committee must decide whether or not to accept the application before it considers the decision under review.

A client has the right to have their decision reviewed once. If they wish to have the same decision reviewed again refer the case to Legal Services.