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Emergency Benefit : Contents

Good and sufficient reasons for not meeting obligation to work with a contracted service provider

Good and sufficient reasons for not meeting the obligation to work with a contracted service provider include (but are not limited to) when a client:

  • has a change in capacity to work
  • experiences a deterioration to their existing health condition, injury, or disability
  • is in hospital
  • has a death or illness in the immediate family
  • had their transport or childcare arrangements fall through
  • is experiencing family violence
  • experiences an emergency or adverse event

Note if a client refuses to meet their obligation to work with a contracted service provider, and they do not have a good and sufficient reason, they have an obligations failure.

Legislation