Criteria for Upskilling

Clients must meet certain criteria to have Upskilling imposed.

A client can only have Upskilling imposed if:

• they are in active case management or have dependent children and
• they have no other current obligation failures (i.e. this is their first obligation failure) and
• they have current work, work preparation or social obligations and
• they meet with MSD within the 5-working day notice period and
• the obligation failure is not disputed and overturned and
• Upskilling is the most appropriate sanction to impose based on their circumstances

A client may fail more than one obligation on the same day and have multiple failures they need to recomply with.

Upskilling cannot be imposed if a client has failed multiple obligations at the same time.

Clients may be considered for Money Management if they meet the criteria, and it is appropriate for their circumstances.