Recompliance and change of circumstances

A client who has a failure in progress or a sanction imposed may be unable to recomply because they:

• had a change of circumstances that means they can no longer recomply with a social obligation or the social obligation is no longer relevant to them or
• had a change in obligations which means they are no longer required to comply with any activity that is specific to their previous obligations

In these situations, the client should not be required to recomply. However, the failure will still be included in the 24 month count, or 12 month count for clients with youth activity obligations.

Once the client has new obligations, MSD may ask them to complete any activities in relation to their new obligations.

Examples of where MSD cannot require a client to complete a recompliance activity:

• where a child leaves care or changes age and the social obligation they had is no longer relevant (for example the client has failed the early childhood education social obligation and the child has now turned 6 years)

For more information see:

• Recompliance for social obligation failures
• Recomplying more than one failure