Client to provide details of a nominated person

Clients applying for Sole Parent Support are asked on their application form to provide details of a nominated person who has known them for at least 2 years prior to their application and can verify the client's relationship status.

It is not mandatory for a client to provide details of a nominated person on their application form.

If a client is not willing to name a nominated person, you should discuss with the client the reasons why they are unable or unwilling to do so.

From this discussion with the client, you will need to decide if you have enough information to assess whether the client meets the relationship qualification for Sole Parent Support.

In some cases, it is not reasonable for a client not to name a third party.