Contents
Sole Parent Support : Contents

Clients from overseas

If the client was born in another country or has lived and worked overseas this needs to be recorded on CMS. International Services follow up any entitlement to an overseas pension once the details are recorded in CMS.

Cook Island, Niue and Tokelau clients

Clients born in the Cook Islands, Niue and Tokelau are automatically New Zealand citizens (by birth). Generally they will travel to New Zealand on a New Zealand passport.

However, they must still have lived continuously in New Zealand for 2 years at any one time before they can receive the Sole Parent Support.

Other residents of the Cook Islands, Niue and Tokelau will be required to produce a proof of residence document and meet the 2 years continuous residence requirement in New Zealand.

Australian clients

Australian citizens are lawfully allowed in New Zealand as they are deemed to hold a residence class visa. However, they must still meet the 2 years residence qualification to qualify for Sole Parent Support.

British clients

Clients of British nationality who arrived in New Zealand prior to 2 April 1974 were allowed residence in New Zealand without a visa or a permit. However, they must still meet the residence requirement for Sole Parent Support.

A residence class visa means a:

A residence class visa allows people to live in New Zealand indefinitely. The visa also lets people work and study in New Zealand. There are different travel conditions based on the type of residence class visa.

Residence class visas are granted by Immigration New Zealand.

For the purpose of deciding if a person meets the residence criteria for financial assistance from MSD, people who ...

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.