Unable to meet work preparation obligations due to a health condition, injury or disability

This exemption may apply to clients with work preparation obligations. This includes clients who are subject to work preparation obligations as a result of being exempted from work obligations.

A client may be unable to meet their work preparation obligations where their health condition, injury or disability restricts them.

For example, when a client is:

• in hospital or
• is unable to attend an interview with Work and Income due to their condition

MSD should consider the information on the client's Work Capacity Medical Certificate to see if it notes any restrictions to a client's capacity to plan.

This is a full exemption.

To support their exemption, the client must provide a Work Capacity Medical Certificate.

The medical certificate must confirm:

• a diagnosis (what the illness is) and
• the impact of the condition on their ability to work or to plan for work and
• the likely duration of the impact and
• their capacity for work or planning for work and
• any other information that is required