Clients must choose 3 places where they need to live (letting areas)
MSD is responsible for confirming a client's eligibility for social housing and determining their housing needs (housing requirements). Property requirements also include consideration of the specific location needed by the household.
To increase the chances of matching them with a suitable property that meets their housing needs, prospective tenants are required to nominate a minimum of 3 areas where they need to live.
If the prospective tenant cannot nominate 3 areas, and they do not have a good reason for doing so, MSD can use its discretion to add additional suitable letting areas that the client has not nominated.
Good reasons for not nominating suitable letting areas
Good and sufficient reasons for not selecting 3 letting areas could include:
- good and sufficient reasons similar to those outlined for declining a social housing property
- nominated letting area is already large (e.g. rural locations, postal codes that cover several suburbs already)
Decline policy applies
If a prospective tenant is offered a property in the additional nominated letting areas but declines it, the declines policy applies and they will be removed from the register if they do not have a good and sufficient reason for declining the property.
For more information see:
- Good and sufficient reasons for declining offer of a property
- Nominating and updating letting areas [no link find out why]
