Exception to income and asset limits

Generally a client does not qualify for social housing if they exceed the income or asset limits.

However, there are exceptions that allow you to progress the client's application for social housing when:

• the client's income or assets exceeds the limits and
• they have an urgent social housing need and
• that housing need can be met by the provision of social housing

Examples of exceptions include (but are not limited to):

• client has applied for modified housing and it is unlikely that they will be able to fund this modification or have it provided in the private housing market
• application following a breakdown in a relationship when joint property is unable to be realised
• the household requirements mean that there is little likelihood of securing alternative housing options to meet the need, for example a very large family (6 bedrooms or more required and potential discrimination)

Note eligibility for social housing may be reviewed while a client is on the register when there is a change to income or cash assets.