Contents
Duty to advise of changes in circumstances : Contents

Introduction

Generally, all clients on the social housing register, or renting social housing, have a duty to advise MSD straight away of any changes in their circumstances or their household's situation that may affect the following:

  • whether they still qualify for social housing while on the register
  • the need to be allocated, assigned or let any particular social housing property
  • whether they still qualify for social housing when they are a tenant
  • the need for particular property requirements in the place they are renting
  • their calculated rate of Income Related Rent

Exception - Client's getting information share Child Support

Clients do not need to tell MSD when they get, or have a change to, information share Child Support payments.

Clients waiting to be allocated social housing

Generally, when a client on the register is waiting for allocation of social housing they must tell MSD straight away of any changes in their circumstances, or the circumstances of their partner, that may affect whether they qualify for social housing or the type of property they need.

Current tenants

Generally, all social housing tenants have a duty to tell us straight away of any change in their circumstances, and any change in the circumstances of applicable people, that may mean they no longer:

  • qualify for social housing or
  • have a need for the particular property they are renting

Generally, all social housing tenants paying an Income Related Rent also have a duty to advise us straight away of any change in their circumstances, and any change in the circumstances of applicable people, that may result in them paying a higher Income Related Rent.

Clients paying Income Related Rent

Generally, clients must tell MSD within 14 calendar days of any change in their or their household's circumstances that may affect their calculated rate of Income Related Rent.

This includes changes to the client's, or another applicable person's, assessable income and additional occupant contributions.

For more information see:

Legislation

Applicable people are:

and