Disputing more than one obligations failure
If a client has failed more than one obligation at the same time, they can dispute any of the failed activities by providing a good and sufficient reason for the failure.
Example
A client has failed their social obligations and 2 of their work obligations, and the failures have been initiated on the same day. The client disputes some of these failures as they have good and sufficient reasons. The client also recomplies to 1. The client is not sanctioned but the failure is counted because they recomplied with 1 of the failures.
Obligation | Recompliance | Action |
Social obligation - failed to enrol child in ECE | Client must comply with all social obligations | Client disputes failure - has good and sufficient reason |
Work obligations - failed to attend interview | Must attend another job interview - or similar activity | Client disputes failure - has good and sufficient reason |
Work obligations - refused to take drug test | Must agree to being drug free | Client has no good and sufficient reason for the failure - agrees to recomply |
Example
Client recomplies for 1 failure but not for the other - failure is counted and sanction imposed.
A client has failed their obligations and the failures have been initiated on the same day. The client recomplies for one failure but not for the other failure. The sanction remains imposed until the client recomplies.
Obligation | Recompliance | Action |
Work ability assessment obligation - failed to participate in a job interview | Client must participate in another job interview - or similar activity | Client has no good and sufficient reason for not participating in the assessment and does not recomply - the sanction remains imposed until the client recomplies with this activity |
Work obligations - failed to attend job seminar | Must attend another job seminar - or similar activity | Client recomplies by attending another job seminar |
Legislation
- Failures that cannot be counted section 242 Social Security Act 2018
