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Overseas details request

International Services sends each client a 'Details from Overseas' form with their grant letter. When the client has arrived in the overseas country they are required to complete and return this form to International Services.

This 'Details from Overseas' form provides:

  • details of the client's overseas bank account number, which must be verified by the overseas bank
  • evidence that the client is residing in the country to which their application relates

If this form is not returned by the client within 6 weeks of their arrival overseas, payments will be suspended by International Services until the form is returned and entitlement confirmed.

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.