Payment options

When a client is receiving an Australian pension through Services Australia - International Services (the Australian liaison agency) later referred to as a Services Australia - International Services pension, they can choose to have their Australian pension paid by the:

• Direct Payment Option or
• Special Banking Option

Clients will be asked to select a payment option when they are sent an Australian pension application pack by International Services

• clients can change from one payment option to the other at any time but can generally only join the Special Banking Option once
• all payment option changes are completed by International Services
• a client can authorise the Australian authorities to pay arrears of their Australian pension direct to Work and Income regardless of the payment option they choose for regular payments

For more information contact International Services.