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Reciprocal Australia : Contents

Review date

International Services will review a New Zealand benefit or pension from the date a client is granted an Australian benefit or pension, or when the rate of an Australian benefit or pension is increased or decreased.

However, you can use the decision guidelines to review the New Zealand benefit or pension from the first available date.

If you have a case where you feel an overpayment should be established you should contact International Services to discuss it.

Where an Australian benefit or pension is altered, the New Zealand benefit or pension should be reviewed from the date of the change.

For more information contact International Services or see:

Legislation

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.