Reviews and appeals

If a client disagrees with any decision regarding their Irish benefit or pension being paid in New Zealand they will need to write within 21 days of the decision being conveyed to the Social Welfare Appeals Office. For the contact details see:

• Overseas pension agencies Republic of Ireland

The client should set out their grounds for disagreeing with the decision in the letter.

International Services is responsible for any reviews and appeals in regard to:

• the interpretation of the agreement with the Republic of Ireland
• the effect of Irish pensions on New Zealand benefits and pensions and
• New Zealand benefits and pensions being paid in Ireland

The New Zealand review and appeal process applies to any other decisions regarding New Zealand benefits or pensions paid in New Zealand, such as charging income or change in relationship status.

For more information contact International Services.