Reviews and appeals

If a client disagrees with any decision regarding their Korean old age benefit being paid in New Zealand they will need to write to the Korean authorities or to MSD who can pass the notice of review to the Korean authority.

International Services is responsible for any reviews and appeals for:

• the effect of the Korean old age benefit and any other deductible Korean benefit or pension on New Zealand benefits and pensions and
• decisions made on New Zealand Superannuation and Veteran's Pension being paid in Korea
• other decisions made under the agreement with Korea affecting a client's New Zealand Superannuation or Veteran's Pension

For more information contact International Services.