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Backdating benefit to day after departure date

A client who leaves New Zealand without advising Work and Income of their travel can only have their benefit backdated to the day after their departure date if they:

  • have a humanitarian reason that justifies their reason for travel and their failure to tell Work and Income before they left and
  • contacted Work and Income as soon as they reasonably could after they departed (taking into account the circumstances of the client) and
  • meet the criteria to continue to be paid their benefit while overseas (either because they meet the criteria for approved travel or the requirement that travel be approved does not apply to them)

For more information see:

Legislation

  • Obligation to notify absence from New Zealand section 114 Social Security Act 2018
  • Effect of absence of beneficiary from New Zealand section 219 Social Security Act 2018
  • Factors affecting benefits: absence from New Zealand regulations 139 to 153 Social Security Regulations 2018
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