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Current client debt : Contents

Debt on suspended record

Where a client's benefit is suspended for some time and they have a debt owing you should investigate these cases with a view to cancelling the benefit record and negotiating debt repayment with the client. Details of these cases are reported as follows:

Debts on suspended records (SBFDBTSUSW)

This report is generated each Wednesday by SWIFTT.

6 weeks suspended

This Case Manager's report lists clients who have an existing debt on SWIFTT and whose benefit has been suspended for 6 weeks or more.

For more information see: