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Current client debt : Contents

Debt Repayment Protection

Where a client was receiving a sole parent rate of benefit and their benefit is cancelled because they have moved into employment, the existing debt recovery rate as they had on benefit is maintained for 91 days.

However, you can accept repayments at a higher level if the client requests this.

Case managers must record a comment in the SDPAA screen - sole parent, 91 day non-review period from [date].

Remember to include full details of employment on SBFTZ screen.

For more information see:

SWIFTT Debtor Paying Arrangements Add/change

At benefit cancellation, paying arrangement details loaded onto this screen will transfer to debtor's DMS record.

SWIFTT Benefit/Pension Cancel screen.

Use this screen to: