Contents
Re-assessing previous applications : Contents

Correction power decision declined

When the delegated authority has made the decision not to use the correction power, the following steps will be completed:

Step 1

  • the delegated authority emails the manager client service delivery to advise them of the decision
  • the delegated authority completes the CMS correction power decision template, giving the reasons for the decline
  • the delegated authority prints off that CMS template, signs it, and mails it to the manager client service delivery

Step 2

  • the email is provided to the case manager by the manager client service delivery
  • the service centre manager gives the signed template to the case manager to place on the client's file

Step 3

The case manager will:

  • send a letter of advice to the client, that must be reviewed by the manager client service delivery and the regional solicitor
  • file all original paperwork as critical data on the clients file and
  • update CMS including recording that a decline letter has been sent to the client