Hardship obligations
Clients and their partners who apply for a Special Needs Grants may have the following hardship obligations:
- a reasonable steps obligation and/or
- a budgeting activity obligation
Generally, clients must meet any hardship obligations that have been applied to them before they can get additional hardship assistance.
These obligations do not apply to:
- payments to people in specific circumstances
- young people getting youth support payments (Youth Payment or Young Parent Payment) or
- payments to get a new, renew or reinstate a driver licence
Note you must make sure the client is getting their correct entitlement at every interaction with them.
Newborn
When the client is the principal caregiver of a child 12 months of age or younger, you must consider the presence of the newborn when deciding whether to apply hardship obligations.
This includes the principal temporary caregiver of a child for whom Orphans Benefit or Unsupported Childs Benefit is paid.
Multiple obligations
Depending on the client's circumstances at the time, they may have none, one or both hardship obligations applied to them.
For more information see:
- Reasonable steps obligation
- Budgeting activity obligation
- Failure to meet hardship obligations
- Example - applying hardship obligations
- Applying hardship obligations to partners
- Partners with youth activity obligations
- Youth support payments and hardship obligations
- Hardship Assistance [no link find out why]
Legislation
- Restriction on Payments clause 9.12 - 9.18 Special Needs Grants Programme
