Qualifying benefit must be payable

Clients and their partners must be getting payments of a qualifying benefit each week (for main benefits) or fortnightly (for New Zealand Superannuation or Veteran's Pension clients) to get paid Winter Energy Payment.

In any situation when a benefit is not being paid, the Winter Energy Payment will not be paid.

The types of situations where the Winter Energy Payment will not be paid include (but not limited to):

• benefit fully reduced due to income
• New Zealand Superannuation, Veteran's Pension or other main benefit reduced to nil because of an overseas pension
• imprisonment
• warrant to arrest
• benefit is suspended for any other reason

Note New Zealand Superannuation and Veteran's Pension clients who have 100% tailored tax code are entitled to get the Winter Energy Payment.