Verification of evidence at end of 4-week period

A partner must provide MSD with evidence of their job-search activities at the end of the 4-week period. This is to prove that:

• they have completed the required 3 job-search activities per week over the 4-week period and
• their job-search activities are considered reasonable steps towards finding suitable employment

MSD must determine the evidence provided is sufficient and that it matches the reported job-search activity. For example, if a partner reports that they have applied for jobs online, they must be able to provide evidence of this.

In some situations, it may not be reasonable for a partner to provide evidence for the job-search activity they completed. Partners are not expected to provide evidence that is unreasonable for them to get in their circumstances. For example, if a partner reports they have applied for jobs in person, they may not be able to provide evidence of this.

There may be times when MSD is not able to process the information before the end of the 4-week sanction period.

To prevent a partner from being disadvantaged due to processing delays, there is a 5-day verification window at the end of the sanction period. This allows MSD to process information a partner has provided and ensures a partner's payment will continue.

Note this is not extra time for a partner to complete their job search activities.

The partner will be considered non-compliant if, after 5 days:

• MSD has not been able to confirm if the partner has completed at least 3 suitable job-search activities per week or
• the partner has not provided sufficient evidence of their job-search activities

This may result in a debt for the partner.