Recompliance (13 week non-entitlement period)

A client can complete certain activities to get a provisional benefit if they are subject to a 13 week non-entitlement period due to:

• leaving a job voluntarily
• losing a job through misconduct
• having a Grade 3 sanction imposed or
• refusing an offer of suitable employment

If a client wants to recomply, you must make a 6 week approved activity or programme of activities available to them at the earliest opportunity.

There is no waiting period before an approved activity can start after a sanction has been imposed.

The client must undertake an approved activity for a continuous period of 6 weeks or until the 13 week non-entitlement period ends (whichever is the earlier). This can be through:

• satisfactory participation in a 6 week approved activity or programme of activities

If a client fails their obligations for a third time, and the third failure is a social obligation failure, then the 6 week recompliance activity you require the client to complete will be different.

In this situation it may not be appropriate to require the client to complete a 6 week approved activity that is focused on work outcomes, so a programme of short-term approved activities may be more appropriate for the client.

For more information see:

• Failing a social obligation

If there is not an appropriate 6 week approved activity available, consider establishing a programme of suitable activities.

For when to grant or increase the benefit, see:

• Provisional benefit and end of non-entitlement period

For what to do if a client cannot recomply see:

• Unable to recomply

For more information see:

• Recompliance for social obligation failures
• Recomplying more than one failure