Examples of using relationship status verification
Example 1
A client applying for Sole Parent Support with a 2 year old child states on their application that they have recently separated from their de facto partner. They refuse to provide the details of a nominated person to verify their relationship status.
When they are asked why they won't provide the details of a nominated person, they state that they do not want to as they're not comfortable asking anyone they know to verify their relationship status.
The client's evidence of accommodation costs is a tenancy agreement that shows they moved house a month ago, and they are the sole tenant in a house where they and their child will be the only occupants.
When the case manager asks what the client thinks is the future of the relationship, the client says that they will not ever get back together and gives some personal information about why the relationship ended.
In this circumstance, unless there is something else that leads the case manager to believe the client is still in a relationship, the case manager will have enough information to make the decision to grant Sole Parent Support.
Example 2
A client applying for Sole Parent Support states that they have recently separated from their partner because they had a big verbal argument. The client explains that the argument wasn't violent but involved a disagreement over what school to send their child to.
The client won't provide the details of a nominated person and, when asked why, states that no one knows that they have separated yet.
When asked about the future of the relationship, the client states that they are hoping to work it out and have not yet decided whether to move out of the home they share with their partner.
In the conversation, the case manager and client both reach the conclusion that the client is still in a relationship. The case manager declines the client's application for Sole Parent Support.
