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Sole Parent Support : Contents

Reapplication appointment

Clients must schedule an appointment to complete their 52 week reapplication process before their Sole Parent Support expiry date.

There is a notice period before their expiry date. This gives the client sufficient time to attend the appointment and complete the 52 week reapplication process.

To complete the 52 week reapplication process a client must:

  • attend a reapplication appointment and
  • complete a 52 week reapplication form and
  • provide any supporting evidence required and
  • participate in and complete a Comprehensive Work Assessment and
  • meet the qualifications for Sole Parent Support

For more information see:

MSD will also check any Extra help the client gets to ensure they are getting their correct entitlement.

Appointments on or after the expiry date

A client can attend the 52 week reapplication appointment on or after the expiry date in the following situations only:

  • where a client makes contact to reapply before their expiry date, but the reapplication process cannot be completed before their expiry date, through no fault of their own or
  • where a client has an exceptional circumstance that has affected their ability to reapply or contact MSD before their expiry date

For more information see:

Legislation

For the purposes of the reapplication process the notice period starts 20 working days before the expiry date and ends the day before the expiry date.

An initial notice to reapply letter is sent to the client 25 working days before the expiry date.

Legislation