Reapplication appointment
Clients must schedule an appointment to complete their 52 week reapplication process before their Sole Parent Support expiry date.
There is a notice period before their expiry date. This gives the client sufficient time to attend the appointment and complete the 52 week reapplication process.
To complete the 52 week reapplication process a client must:
- attend a reapplication appointment and
- complete a 52 week reapplication form and
- provide any supporting evidence required and
- participate in and complete a Comprehensive Work Assessment and
- meet the qualifications for Sole Parent Support
For more information see:
MSD will also check any Extra help the client gets to ensure they are getting their correct entitlement.
Appointments on or after the expiry date
A client can attend the 52 week reapplication appointment on or after the expiry date in the following situations only:
- where a client makes contact to reapply before their expiry date, but the reapplication process cannot be completed before their expiry date, through no fault of their own or
- where a client has an exceptional circumstance that has affected their ability to reapply or contact MSD before their expiry date
For more information see:
Legislation
- Sole parent support: requirements section 29 Social Security Act 2018
- Requirements for regrant section 336 Social Security Act 2018
- Specified benefits to which regulations 190A to 190G apply regulation 190 Social Security Regulations 2018
- Requirements for reapplication form, supporting evidence, etc regulation 190A Social Security Regulations 2018
- Requirements completed before expiry date regulation 190B Social Security Regulations 2018
- Requirements completed in 20 working days starting on expiry date regulation 190C Social Security Regulations 2018
- Person intending to reapply contacts MSD before expiry date regulation 190D Social Security Regulations 2018
