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Sole Parent Support : Contents

Seriously sick or injured

In determining whether a client has an exceptional circumstance for not completing the reapplication process before their expiry date on the ground of being seriously sick or injured, the client must have experienced serious sickness or an injury during their notice period which affected their ability to reapply before the expiry date.

Evidence

MSD may require the client to provide evidence that they were seriously sick or injured. This could include a medical certificate or other medical information signed by a health practitioner, stating:

  • what the illness or injury was and
  • the length of time it affected the client

Legislation

For the purposes of the reapplication process the notice period starts 20 working days before the expiry date and ends the day before the expiry date.

An initial notice to reapply letter is sent to the client 25 working days before the expiry date.

Legislation