Couple, young partner is youth money managed, primary client has work preparation obligations, no dependent children, both fail

If the primary client fails their obligations for the first time, that person's portion of benefit is reduced by half (50%) until they recomply, unless they have a non-financial sanction imposed.

For more information on non-financial sanctions see:

• Non-financial sanctions

The young partner will have their in-hand allowance of up to $50 and any incentive payments suspended.

The couple can continue to get any Accommodation Supplement and Temporary Additional Support to which they are entitled.

They continue to get the full couple rate of the Winter Energy Payment as they are still getting a qualifying benefit. Disability Allowance can continue to be paid during any non-entitlement period.

After 4 weeks

If the young partner has not recomplied within 4 weeks, they will have their portion of the benefit and their portion of Accommodation Supplement and Temporary Additional Support suspended. Their incentive payments and in-hand allowance will remain suspended.

Their benefit will remain suspended until they recomply or the payment is automatically cancelled after 13 weeks.

If the primary client fails their obligations for the second time, that person's portion of benefit is suspended until they recomply with the obligation they have failed (or obligations if they have failed to comply with one or more of their obligations).

Their portion of Extra help is also suspended (including their portion of the Winter Energy Payment).

The young partner who is youth money managed, has their in-hand allowance of up to $50 and any incentive payments suspended. Their portion of Extra help is not affected.

The young partner can continue to get the full couple rate of the Winter Energy Payment as they are still getting a qualifying benefit.

After 4 weeks

If the young partner has not recomplied within 4 weeks, they will have their portion of the benefit and their portion of Accommodation Supplement, Temporary Additional Support and the Winter Energy Payment suspended. Their incentive payments and in-hand allowance will remain suspended.

Their benefit will remain suspended until they recomply or the payment is automatically cancelled after 13 weeks.

If both people in a couple fail their obligations for a third time:

• their benefit and any incentive payments are cancelled immediately
• Extra help, including the Winter Energy Payment is cancelled and
• subject to a non-entitlement period for 13 weeks from the date of cancellation

The client and young partner may get a provisional benefit if they start a 6-week approved activity.

If the client or young partner does not start a 6-week approved activity, they must reapply at the end of their non-entitlement period to get a benefit.