Good and sufficient reason before initiating an obligations failure

You need to be satisfied that the client or partner does not have a good and sufficient reason for failing to meet their obligations, based on the information you have, before you initiate an obligations failure.

The guiding principle in determining 'good and sufficient' reason is one of 'reasonableness'. Having considered the circumstances, was it reasonable for the client or partner not to have met their obligations?

Good and sufficient reasons will depend on the obligation the client or partner has failed. For more information see:

• Social obligations All reasonable steps to meet social obligations
• Good and sufficient reasons for failing to comply with a social obligation
• Good and sufficient reason not meeting work or work preparation obligations (for partners)
• Drug test obligation failures - Good and sufficient reason (for partners)
• Good and sufficient reason for not meeting work ability assessment obligation
• Good and sufficient reasons for not meeting obligation to work with a contracted service provider

Decide in favour of the client or partner if any doubt remains.

If you are aware that the client or partner has a good and sufficient reason, do not initiate an obligations failure.

If the client or partner does not have a good and sufficient reason, see:

• Effect of sanctions on assistance
• Failing more than one obligation at the same time
• Activity failures for young partners

A client or partner can dispute the decision to initiate the obligations failure or the sanction. For more information see:

• Disputes and reviews of an obligations failure