Clients suspended from a housing provider
Housing providers may suspend tenants who have breached their tenancy agreement. This means that the social housing provider is not willing to accept the client as a tenant.
Clients who are suspended by a housing provider can still request an eligibility assessment to determine if they have a housing need. You should encourage the client to seek a waiver of the suspension from the housing provider if this is available, as this will increase the client's opportunity for a referral to suitable housing.
For more information see:
- Register management and referrals Waiver of suspension
