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Reciprocal Australia : Contents

Clients from Australia

When a former resident of Australia applies for a New Zealand benefit or pension it is important to know whether they are receiving an Australian pension or if they may be entitled to one.

All clients who have lived in Australia for 1 year or more, regardless of where they were born, must complete the residence details section of the application form and this information must be entered in CMS.

This is irrespective of whether the client uses the agreement with Australia to qualify for a New Zealand benefit or pension, or qualifies under the New Zealand domestic legislation.

For more information contact International Services or see:

Client applies on or after 1 July 2017

If a client applies for New Zealand Superannuation at age 65 on or after 1 July 2017 they will need to meet the residential qualifications based solely on their New Zealand residence.

If they do not have sufficient New Zealand residence, they will only be able to use their Australian residence at the date they reach the qualifying age for the residence at the date they reach the qualifying age for the Australian Age Pension.

For more information see:

Legislation

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.