Contents
Reciprocal Canada : Contents

Clients from Canada

When a former resident of Canada applies for a New Zealand benefit or pension it is important to know whether they are receiving a Canadian pension, or if they may be entitled to one.

A client who has previously resided in Canada must show these details on their application form. These details must be entered into CMS.

Information about clients with overseas residence will be downloaded to International Services who will follow up whether the client has any overseas pension entitlement.

If the client is already receiving an overseas pension you should find out the details to establish whether this pension should be a deduction from the New Zealand benefit or pension.

Legislation

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.