Contents
Reciprocal Denmark : Contents

SWIFTT process

When a client is getting a Danish benefit or pension that is directly deducted from their New Zealand benefit or pension it is important that this is processed correctly in SWIFTT.

You will need to add the following information in the SOPDA screen in SWIFTT:
Note some of these fields are only used by International Services

  • letter indicator (defaults to x)
  • the rate of the Danish benefit or pension in Danish currency
  • the four-weekly amount of bank fees allowed (contact International Services)
  • the frequency at which the payments are made
  • the Danish benefit or pension reference number
  • whether the overseas pension amount is gross or net
  • country code 042
  • whether the benefit or pension is a deductible pension Y/N

The New Zealand dollar amount of the Danish benefit or pension will be displayed on the SOPHI screen once the above details have been entered.

The New Zealand dollar amount showing on the SOPHI screen will need to be added to the 'O/seas Pen direct ded' field using the INCMA screen in SWIFTT.

When the Danish benefit or pension details are correctly recorded SWIFTT will automatically calculate the Danish benefit or pension deduction from the rate of New Zealand benefit or pension payable.

If you need further information you should contact International Services.

Note International Services up-dates the exchange rate table in SWIFTT each month and the exchange rate table is linked to the country codes.

For New Zealand benefits and pensions paid other than weekly SWIFTT will:

  • recalculate the rate of the New Zealand benefit or pension each month and
  • send a letter to advise the client if the letter indicator in the SOPDA screen is set to Y
  • if a client does not wish to receive their advice letters, the indicator in the SWIFTT SOPHC screen should be set to N
  • only International Services can change the letter indicator after the initial grant of New Zealand Superannuation or Veterans Pension

International Services manually up-dates other New Zealand benefits and pensions periodically.

For more information see:

Top

SWIFTT Overseas Pensions Details Add/Change screen.

Use this screen to inquire on or add details of a client's Overseas Pension.

SWIFTT Overseas Pensions Change screen.

Use this screen to change a client's Overseas Pension.

SWIFTT Overseas Pensions History Inquiry screen.

Use this screen to view a client's Overseas Pension history.

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.

Income add screen.

Use this screen to add income and/or assets to a client's and/or partner's record from the date you wish the income to be charged.