Contents
Reciprocal Jersey Guernsey : Contents

Direct deductions

When a client is living in New Zealand and getting a Jersey/Guernsey pension it will be directly deducted from their New Zealand benefit.

The gross amount of the Jersey/Guernsey pension is deducted from:

  • the gross rate of New Zealand Superannuation or Veterans Pension and
  • the net rate of any other New Zealand benefit including Accommodation Supplement

When a client is already getting a New Zealand benefit or pension at the time the Jersey/Guernsey pension is granted the deduction will be processed by International Services

Contact International Services with verification of the rate, type of Jersey/Guernsey pension, the grant date and the name of the organisation making the payment.

If the client is already getting a Jersey/Guernsey pension at the time a New Zealand benefit or pension is being granted the direct deduction can be added using the SWIFTT process.

For advice if you are unsure whether the pension is deductible contact International Services.

Reviews

International Services must be advised of all clients who are getting a Jersey/Guernsey pension because it is International Services responsibility to carry out New Zealand benefit or pension reviews required where the Jersey/Guernsey pension deduction is being up-dated or reviewed.

Adverse action

When MSD matches a client's information with information from Jersey or Guernsey, MSD must send a written notice of adverse action to the client.

A notice of adverse action is only required upon receipt of the first information match.

Change in circumstances

Any other reviews of the clients New Zealand benefit, such as a change of relationship status or a change of chargeable income, should be completed by the case manager.

For more information see:

Legislation

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.