Reviews and appeals

If a client disagrees with any decision regarding their Jersey/Guernsey pension being paid in New Zealand they will need to write to the Jersey/Guernsey authorities.

For Guernsey or Jersey contact details see:

• Overseas pension agencies Guernsey or Jersey

International Services are responsible for any reviews and appeals in regard to:

• the interpretation of the agreement with Guernsey or Jersey
• the effect of Jersey/Guernsey pensions on New Zealand benefits and pensions and
• New Zealand benefits and pensions being paid in Guernsey or Jersey

The New Zealand review and appeal process applies to any other decisions regarding New Zealand benefits or pensions paid in New Zealand, such as charging income or change in relationship status.

For more information contact International Services.