Changes and reviews for New Zealand benefits in Jersey/Guernsey

Clients have an obligation to advise MSD of any changes in their circumstances that may affect their entitlement to the New Zealand benefit or pension in Jersey/Guernsey or the rate payable.

MSD may also review a New Zealand benefit or pension in Jersey/Guernsey at any time to check if the client still meets the qualifications and is getting the correct rate of payment.

International Services is responsible for reviews of New Zealand benefits and pensions paid in Jersey/Guernsey.

When MSD matches a client's information with information from Jersey or Guernsey, MSD must send a written notice of adverse action to the client.

A notice of adverse action is only required upon receipt of the first information match.

MSD must review a client's New Zealand benefit or pension in Jersey/Guernsey 52 weeks from when the payment in Jersey/Guernsey commenced, and every 52 weeks from when the clients last Mandatory Review was completed.

Clients must respond to the Mandatory Review before their review date, or their payment will suspend.

Clients getting one of the following New Zealand benefits in Jersey/Guernsey will have a Mandatory Review every 52 weeks:

• Supported Living Payment (health condition, injury, disability, or totally blind)
• Widow's Benefit Existing portable payments for widows and widowers in Jersey/Guernsey
• New Zealand Superannuation
• Veteran's Pension