Lost, stolen, damaged, destroyed or forgotten cards
Clients whose cards are lost, stolen, damaged or destroyed should contact the Senior Support Centre to request a replacement card.
The replacement card will have the same expiry date as the original. Replacement cards cannot administratively be issued if the card is due to expire within a month, instead a card history letter will be issued. For more information see:
If a client has forgotten or no longer has their card and cannot be charged the subsidised rate for health services, they may apply to have the difference reimbursed once they receive their replacement card.
For more information see:
