Transfer between benefits for partners

Partners who are transferring between benefits may have the requirement to complete a Jobseeker Profile, depending on the type of assistance they are transferring to.

This is because transferring to a new benefit is considered to be a new application.

Partners who are transferring with a primary client to Jobseeker Support or Emergency Benefit (where a client has work-related conditions of grant) are required to complete a Jobseeker Profile, unless their circumstances mean the requirement is not reasonable. This includes transferring from Youth Payment or Young Parent Payment to one of these benefits, unless they continue to have youth activity obligations.

The Jobseeker Profile must be completed before a partner can be transferred onto their new benefit.

Partners will have 20 working days to complete their Jobseeker Profile from their date of first contact about transferring their benefit. If the Jobseeker Profile is not completed within this timeframe, a new application will need to be made.