Change in costs
When there is a change in the client's existing costs you will need to review Disability Allowance to make sure the client is getting the correct rate of payment.
For more information see:
Note when the client has applied for new costs to be included, you should follow the commencement date rules. Allowable costs can only be added from the date the client applied to include the new cost.
The date to review Disability Allowance from will depend on the action involved. Generally, you should:
Increase
- increase Disability Allowance from the actual date of the change in circumstances
Reduce, suspend or cancel
- reduce, suspend or cancel Disability Allowance from the first available date except when the client advises of a change more than 14 days after the event
False or misleading information
If the client gives false or misleading information you must review Disability Allowance from the actual date of the change in circumstances and establish an overpayment where appropriate.
For more information see:
Legislation
- Review of entitlement to, or rate of, benefit granted Part 6, subpart 3 Social Security Act 2018
- Beneficiary must notify change of circumstances section 113 Social Security Act 2018
