Fire loss or burglary

If a client meets all qualifications, a Recoverable Assistance Payment can be made to assist with the cost of replacing essential items lost through fire or burglary, where the person is not insured or where relatives are unable to assist with the replacement of essential items.

The burglary incident must be verified by a police report. If in doubt, a fire report may be requested to confirm loss of property because of fire.

When a preferred supplier arrangement is in place the client must purchase any specified goods and services from a preferred supplier.

The following specified goods and services have a preferred supplier arrangement:

• fridges, freezers, fridge-freezers and washing machines (whiteware)
• glasses (optical goods and services)

Except where exceptional circumstances exist, payment cannot exceed:

• 6 weeks of the appropriate rate of Supported Living Payment the client would be entitled to get or
• $1000

whichever is the least amount.